HOARD is a lifecycle marketing agency specializing in retention and CRM strategies, founded in 2024 by Lucas Ambrosio in Sacramento. The agency focuses on maximizing customer engagement and lifetime value through data-driven, automated solutions.

Brand strategy, naming and verbal identity, visual identity, customer insight and market research, creative direction.

In an oversaturated market of faceless retention agencies, HOARD needed a distinct identity to establish credibility, differentiate itself, and command authority in lifecycle marketing.​

Developed a strategically grounded brand encompassing clear positioning, a cohesive visual identity, and a differentiated messaging framework, transforming HOARD from a generic service provider into a recognizable industry leader in retention and CRM strategy.​

Successfully positioned HOARD as a credible and authoritative presence in the lifecycle marketing industry, enhancing brand recognition and differentiation.​